Photos, files and sharing in chat

Send photos, videos, voice notes, files, your location, GIFs, tasks and Knowledge Base articles in chat, and share photos, text and links into Mays from other apps.

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Last updated · Mays Team

Send photos, videos, voice notes, files, your location, GIFs, tasks and Knowledge Base articles in chat. You can also share photos, text and links into Mays from other apps.

The + menu

Tap + next to the message box. You get:

Item

What it sends

Photos

A photo from your library. On iPhone, videos are listed too.

Video

A video from your library.

Camera

A photo you take now. On iPhone you can also record a video of up to 2 minutes.

Document

A file, such as a PDF or a spreadsheet.

Location

Where you are right now.

Task

A card for one of your tasks.

Article

A card for a Knowledge Base article.

GIF (iPhone) or GIF / Sticker (Android)

A GIF, sticker or animated emoji from GIPHY.

A group chat on iPhone with a photo of the specials board and its caption, Emma's reply On it, I will wipe it down after we close, and the + menu open with Photos, Video, Camera, Document, Location, Task, Article and GIF

The camera button next to the message box also takes a photo straight away. In a chat with the AI Assistant, only the camera is there.

Send a photo or video

  1. Tap + → Photos (or Video) and pick one. You send one at a time.
  2. Type a caption under Add a caption… if you like. You can @mention people in a group.
  3. To mark up a photo, tap the pencil at the top right:
    • iPhone: draw, crop and rotate, add text, or pixelate a part of the photo.
    • Android: Draw, Add text, Crop and rotate and Undo.
  4. Tap the send arrow.
The photo screen on iPhone: the Photo title with the close button and the pencil for editing, a photo of a chalk specials board, and the caption New specials board for tomorrow. Please wipe it down at close. with the send arrow

Videos can't be edited. To change a caption after sending, press and hold the photo and choose Edit.

Size: photos and files can be up to 10 MB each. Keep videos short: a video over about 35 MB doesn't send.

If a photo doesn't send on iPhone, it shows Failed to send with Retry and Delete. Tap Delete and send the photo again.

Voice notes

  1. Tap the microphone. The first time, allow microphone access.
  2. Speak. A timer shows how long you've been recording.
  3. Tap the send button to send, or X to throw it away.

You don't need to hold the button down. On iPhone, tap play on a voice note to listen to it. On Android, voice notes can't be played yet.

Files

Tap + → Document and pick a file, up to 10 MB. On iPhone the file's name is shown, and tapping it opens it. On Android, files you receive can't be opened yet, and files sent from Android arrive without their name.

Your location

Tap + → Location, wait for your position, then tap Send Current Location. On iPhone you see it on a map first; Android shows the coordinates. It's a one-time location, not live tracking. Whoever receives it can tap it and then Navigate to get directions.

GIFs and stickers

Tap the smiley in the message box, or + → GIF. Search GIPHY and choose from GIFs, Stickers, Emoji and Text. A GIF plays three times and then shows a GIF button to play it again.

Share a task or an article

  • Task: + → Task opens Share Task with your Pending and Completed tasks. Tap one to send it.
  • Article: + → Article opens Share Article. Pick a category, then an article.

Whoever receives it taps the card to open the task or article. Tasks and articles shared from Android arrive as their title only.

To share a completed task from the History tab, tap its share arrow, pick one or more chats under Forward to and tap Send. See The Activity feed.

Share into Mays from another app

iPhone:

  1. In Photos, Safari or another app, tap Share and choose Mays.
  2. On Send to, tick one or more chats under Recent, or search a name to reach someone you haven't chatted with yet.
  3. Add a caption under Add a caption… if you like, and tap Send.

You can share up to 10 photos, some text or a web link. You need to be signed in to the Mays app first. Otherwise you see Open Mays and sign in first, then try sharing again.

Android:

  1. In another app, tap Share and choose Mays.
  2. On Share to conversation, tick one or more conversations.
  3. Tap Send to 1 conversation (or however many you picked).

You can share one or more photos, or text. There's no caption, and each photo arrives as its own message. If you aren't signed in, the screen appears after you sign in.

Videos and files can't be shared into Mays this way. Send them from the chat's + menu instead.

Save or pass on a photo you received

Tap a photo or video to see it full screen. Pinch to zoom, and swipe down to close. Use the share button to send it to another app, or the save button to keep it in your photo library.

Good to know

  • Notifications show what was sent, for example 📷 Photo, 🎙️ Voice message or 📍 Location. A photo shows a preview. See Notifications.
  • Search finds text messages only, not photos, captions or files.
  • Photos are made smaller before they're sent from an iPhone, to save data.

Still need help?

Send us a support request and a real person on the Mays team will get back to you.