# Replies, reactions and other message actions

Press and hold a message to react, reply, forward, copy, edit or delete it, see who read it, or turn it into a task. What each action does in the Mays app.

For: Admins, Managers, Employees · On: iOS, Android · [Help Center](https://www.mays.app/help) › [Team chat](https://www.mays.app/help/team-chat) · Last updated October 2, 2026 · Mays Team

Press and hold a message to react to it, reply, forward, copy, edit or delete it, see who read it, or turn it into a task. Here's what each action does.

## The message menu

Press and hold a message. A row of reactions appears above it and a menu below.

| Action | Shown for | What it does |
| --- | --- | --- |
| **Reply** | Every message | Quotes the message in your answer. |
| **Copy** | Text messages | Copies the text. |
| **Forward** | Every message | Sends a copy to other chats. |
| **Create Task** | Managers and admins | Starts a one-off task from the message. |
| **Edit** | Your own messages: text, and photo or video captions | Lets you change what you wrote. |
| **Info** | Your own messages in a group | Shows who has read it. |
| **Delete** | Your own messages | Deletes it for everyone. |

![The message menu on iPhone for your own message: the reactions thumbs up, heart, laughing, surprised, crying, folded hands and +, and Reply, Copy, Forward, Create Task, Edit, Info and Delete](https://mays-uploads.s3.us-east-2.amazonaws.com/site/help__message-actions__01-message-menu.331c226b19.png)

On Android, **Delete** is also shown on other people's messages, but only your own can be deleted. Someone else's message disappears for a moment and then comes back.

## React to a message

Tap one of 👍 ❤️ 😂 😮 😢 🙏. On iPhone, **+** opens every emoji.

- Everyone can leave one reaction per message. Choosing another replaces yours, and choosing the same one again removes it.
- Reactions show under the message with a count. Yours has a green outline. Tap a reaction under a message to add or remove the same one.
- The person who wrote the message gets a notification, for example *Reacted 👍 to "Thanks Olivia…"*, unless they muted the chat.

## Reply to a message

Swipe the message to the right, or choose **Reply**. A bar above the message box shows who and what you're replying to; tap **x** to cancel. Your answer shows the quote on top. Tap the quote to jump to the original message.

![A group chat on iPhone with Olivia's message about the espresso grinder, Sam's reply quoting it with two blue ticks, and a thumbs-up and a folded-hands reaction under the reply](https://mays-uploads.s3.us-east-2.amazonaws.com/site/help__message-actions__02-reply-and-reactions.714f00c15f.png)

## Forward a message

1. Choose **Forward**.
2. Tick one or more chats. **Search conversations** helps you find them.
3. Tap **Send**. The button shows how many chats you picked.

The copy is marked **Forwarded**. It doesn't say who wrote the original.

## Edit a message

Choose **Edit**. The bar above the message box says **Editing message**. Change the text and tap send. The message is marked *edited*, and everyone sees the new text. Nobody gets a new notification.

There's no time limit. A text message can't be left empty. Delete it instead. A photo's caption can be cleared.

## Delete a message

Choose **Delete**. The message disappears for everyone straight away. There's no confirmation, no undo and no time limit. You can only delete your own messages: group admins and managers can't delete other people's.

## See who read your message

In a group, choose **Info** on one of your own messages. **Message Info** lists who it was **Read by** and **Delivered to**, with the times, and who it was only **Sent** to so far.

![Message Info on iPhone: Read by Olivia South and Owen South, each Sep 24, 2026 at 9:03 AM](https://mays-uploads.s3.us-east-2.amazonaws.com/site/help__message-actions__03-message-info.e32eecf76b.png)

In a one-to-one chat, the ticks next to the time tell you. See [Messaging your team](https://www.mays.app/help/team-chat/team-chat-basics).

## Mention someone

In a group, type **@** and pick a person from the list. Their name is added to your message, their notification starts with *@* and your name, and the message is highlighted for them. Muting a chat also silences mentions.

## Turn a message into a task (managers and admins)

On iPhone:

1. Press and hold the message and choose **Create Task**.
2. **New Task** opens with the message's text as the **Title**. If the title is empty, type one.
3. Choose who it's for under **Assign to**, the answer type, priority and due date.
4. Tap **Create**.

A photo in the message isn't attached to the task, and the person who wrote it isn't assigned automatically. See [Creating one-off tasks](https://www.mays.app/help/tasks-checklists/one-off-tasks).

On Android, **Create Task** is in the menu but doesn't do anything yet. Use the **+** button in the **Tasks** tab instead.

## Good to know

- **Typing:** on iPhone, dots next to someone's picture show they're typing. Android says so in words, for example *Olivia is typing...*.
- **Not available:** pinning or starring messages, selecting several at once, online status, and turning read receipts off.

## Related articles

- Team chat: [Messaging your team](https://www.mays.app/help/team-chat/team-chat-basics) — Message your coworkers in the Chat tab of the Mays app — start a conversation, find an old message, see who has read yours and mute a busy chat.
- Team chat: [Group chats](https://www.mays.app/help/team-chat/group-chats) — Chat with several coworkers at once. Anyone can start a group, its admins decide who's in it, and managers and admins can rename or delete it.
- Team chat: [Photos, files and sharing in chat](https://www.mays.app/help/team-chat/photos-files-and-sharing) — Send photos, videos, voice notes, files, your location, GIFs, tasks and Knowledge Base articles in chat, and share photos, text and links into Mays from other apps.
- Tasks & checklists: [Creating one-off tasks](https://www.mays.app/help/tasks-checklists/one-off-tasks) — Need something done today that isn't on a checklist? Create a one-off task for one person or the whole location, on the web or in the app, or straight from a chat message.
- Mobile apps: [Notifications](https://www.mays.app/help/mobile-apps/push-notifications) — Mays notifies you in the app about shifts, tasks, approvals and chat. See them all under the bell, choose which ones reach your phone, and fix notifications that don't arrive.

## Still need help?

Send us a support request and a real person on the Mays team will get back to you.

[Contact support](https://www.mays.app/contact?topic=support) · [Call +1 (561) 286-3939](tel:+15612863939)

Canonical: https://www.mays.app/help/team-chat/message-actions