# Your profile in the app

Tap your picture in the Mays app to open Profile. Change your photo, switch organization, see your kiosk PIN, choose notifications, sign out or delete your account.

For: Admins, Managers, Employees · On: iOS, Android · [Help Center](https://www.mays.app/help) › [Mobile apps](https://www.mays.app/help/mobile-apps) · Last updated October 13, 2026 · Mays Team

Tap your picture in the top-left corner of the Mays app to open **Profile**. Change your photo, switch organization, see your kiosk PIN, choose your notifications, sign out or delete your account.

## What's on your profile

![The top of Profile on iPhone: the picture with a camera button, the name Sam South and manager, the Organization card E2E Test Co, the email, phone, an empty department and the location South, the Kiosk PIN card saying Not set — ask your manager, and Notifications](https://mays-uploads.s3.us-east-2.amazonaws.com/site/help__mobile-profile-and-account__01-profile.2f014159c2.png)

- **Your picture:** tap the camera button to choose a photo from your library.
- **Your name** and your access level: **admin**, **manager** or **employee**.
- **Organization:** the business you're signed in to. See below.
- **Your details:** email, phone number, department and location. If you work at several locations, only the first one is shown. On Android, empty details are left out; on iPhone they show as *—*.
- **Kiosk PIN:** the 4-digit code you type on a shared kiosk tablet at your store. Tap **Show** to see it and **Hide** to hide it again. If you don't have one, it says *Not set — ask your manager*.
- **Your points**, only if your company uses points and badges: your points, level, streak and badges, just under **Organization**. See [Points, badges and leaderboards](https://www.mays.app/help/knowledge-training/points-badges-and-leaderboards).

Further down:

![The rest of Profile on iPhone: Calendar sync, Diagnostics, Team, Convert to shared device and Learning, then the Sign Out button and Delete Account](https://mays-uploads.s3.us-east-2.amazonaws.com/site/help__mobile-profile-and-account__02-profile-settings.9a6f344ae3.png)

| Row | What it's for |
| --- | --- |
| **Notifications** | Which notifications reach your phone. See [Notifications](https://www.mays.app/help/mobile-apps/push-notifications). |
| **Calendar sync** | Your shifts in Apple or Google Calendar. See [Calendar sync](https://www.mays.app/help/scheduling/calendar-sync). |
| **My certificates** | Shown while your organization has Labor law compliance on: your food handler card and other certificates on file, with when each one expires. Read-only. See [Food safety certificates](https://www.mays.app/help/team-roles/food-safety-certificates). |
| **Diagnostics** (iPhone) | Details to copy for Mays support, for example when an NFC tag doesn't work. See [Troubleshooting the Mays app](https://www.mays.app/help/mobile-apps/troubleshooting-the-apps). |
| **Team** (managers and admins) | Add and manage your team. See [Managing your team from the app](https://www.mays.app/help/team-roles/manage-team-on-mobile). |
| **Convert to shared device** (managers and admins) | Turns this phone or tablet into a kiosk. See [Shared kiosk devices and PINs](https://www.mays.app/help/time-clock/kiosk-mode). |
| **Learning** | Your training modules and quizzes, if your company uses them. See [Taking training in the app](https://www.mays.app/help/knowledge-training/take-quizzes-on-mobile). |
| **Sign Out** and **Delete Account** | See below. |

On Android the order is a little different: **Kiosk PIN** comes after **Calendar sync** (and **My certificates**, when it's shown), and **Convert to shared device** comes before **Team**.

## Change your name, email or phone number

You can't change these in the app. Ask your manager to change them. Managers and admins can change their own on the web, under **My Profile** at the bottom of the sidebar.

If your phone number changes, have it updated before you sign in on the new number. You sign in to the app with the number Mays has on file.

## Switch organization

If you work for more than one business on Mays, the **Organization** card lets you switch:

1. Tap the **Organization** card.
2. Tap the business you want. Each one shows your role there.

The app switches straight away, without signing in again. If you work for one business only, the card just shows its name.

A business you haven't signed in to yet doesn't show up here. Sign out and sign in with your phone number. If it belongs to several businesses, you're asked to **Choose account**. See [Signing in on web and mobile](https://www.mays.app/help/getting-started/signing-in).

## Sign out

1. Scroll to the bottom of **Profile** and tap **Sign Out**.
2. Confirm with **Sign Out**.

This phone stops getting your notifications. You stay signed in on any other phone.

## Delete your account

**Delete Account** at the very bottom closes your account for this business. You're asked twice: tap **Continue**, then **Delete My Account**. For 30 days, only an admin at your company can restore it. After 30 days your contact and sign-in details (email, phone, photo, password and PIN) are permanently removed. Your employer keeps your name and your work and pay records (shifts, hours and pay), as the law requires. See [Deactivating team members and deleting accounts](https://www.mays.app/help/team-roles/deactivate-and-delete-users).

## Good to know

- **Your photo** can only come from your library. To take a new one, take it with the camera app first.
- **Your PIN** can't be changed here. Ask your manager.
- **The app version** isn't on Profile. Find it in the App Store or Google Play listing, or in your phone's settings for the Mays app. On iPhone it's also in the text **Diagnostics** copies.
- **Shared kiosk tablets** have no profile. People sign in there with their PIN.
- Tapping a coworker's picture in **History** shows their profile, which is different. See [The Activity feed](https://www.mays.app/help/tasks-checklists/activity-feed).

## Related articles

- Mobile apps: [A tour of the app](https://www.mays.app/help/mobile-apps/mobile-app-tour) — What's where in the Mays app — the Tasks, History, Knowledge, Chat and Schedule tabs, your profile, the notification bell, the extras managers get, and how a shared kiosk tablet differs.
- Mobile apps: [Notifications](https://www.mays.app/help/mobile-apps/push-notifications) — Mays notifies you in the app about shifts, tasks, approvals and chat. See them all under the bell, choose which ones reach your phone, and fix notifications that don't arrive.
- Scheduling: [Calendar sync — see your Mays schedule in your own calendar](https://www.mays.app/help/scheduling/calendar-sync) — Subscribe to your shifts, the full schedule or events from Apple Calendar, Google Calendar or Outlook — and what to do when they don't refresh.
- Getting started: [Signing in on web and mobile](https://www.mays.app/help/getting-started/signing-in) — On the web you sign in with email and password; in the iPhone and Android apps with your phone number and a texted code. Plus forgotten passwords, invitations and switching organizations.
- Team & roles: [Deactivating team members and deleting accounts](https://www.mays.app/help/team-roles/deactivate-and-delete-users) — When someone leaves, deactivate them. They can't sign in, but their hours and history stay. Staff can delete their own account in the app; an admin can restore it for 30 days, then its contact and sign-in details are removed.
- Mobile apps: [Troubleshooting the Mays app](https://www.mays.app/help/mobile-apps/troubleshooting-the-apps) — Fix common app problems yourself. No connection, missing notifications, the wrong account or organization, NFC tags that don't open Mays, and what to send support.
- Knowledge & training: [Taking training in the app](https://www.mays.app/help/knowledge-training/take-quizzes-on-mobile) — Your training modules are under Profile → Learning in the Mays app. Answer one question at a time, see your score, and learn from the explanation under each answer.
- Knowledge & training: [Points, badges and leaderboards](https://www.mays.app/help/knowledge-training/points-badges-and-leaderboards) — Quizzes earn points, levels and badges. Locations compete on a weekly and monthly leaderboard, winners go on the wall of fame, and admins can note the prize they gave.
- Team & roles: [Food safety certificates](https://www.mays.app/help/team-roles/food-safety-certificates) — Keep food handler cards and food protection manager certificates on file with their expiry dates, see who is missing one or due at each location, and get reminders before a card expires.

## Still need help?

Send us a support request and a real person on the Mays team will get back to you.

[Contact support](https://www.mays.app/contact?topic=support) · [Call +1 (561) 286-3939](tel:+15612863939)

Canonical: https://www.mays.app/help/mobile-apps/mobile-profile-and-account