# A tour of the app

What's where in the Mays app — the Tasks, History, Knowledge, Chat and Schedule tabs, your profile, the notification bell, the extras managers get, and how a shared kiosk tablet differs.

For: Admins, Managers, Employees · On: iOS, Android · [Help Center](https://www.mays.app/help) › [Mobile apps](https://www.mays.app/help/mobile-apps) · Last updated October 13, 2026 · Mays Team

The Mays app has five tabs along the bottom — **Tasks**, **History**, **Knowledge**, **Chat** and **Schedule** — with your profile in the top-left corner and your notifications in the top-right. Employees, managers and admins all use the same app; managers get a few extras.

![My Tasks in the app as a manager sees it: the profile picture top left, the inventory box, notification bell with a badge and the + button top right, the date bar, and the tab bar with Tasks, History, Knowledge, Chat and Schedule](https://mays-uploads.s3.us-east-2.amazonaws.com/site/help__mobile-app-tour__01-my-tasks-manager.f1df2da39d.png)

## The tabs

| Tab | What's in it |
| --- | --- |
| **Tasks** | **My Tasks**: your checklist for today, grouped by section, with a progress count and **Show completed**. See [Completing your tasks in the app](https://www.mays.app/help/tasks-checklists/complete-tasks-on-mobile). |
| **History** | **Activity**: what your team has completed (and what was rejected), with photos, likes and comments. See [The Activity feed](https://www.mays.app/help/tasks-checklists/activity-feed). |
| **Knowledge** (**KB** on Android) | **Knowledge Base**: your company's folders, articles and documents, to read and search. See [Your knowledge base](https://www.mays.app/help/knowledge-training/knowledge-base-basics). |
| **Chat** | **Messages**: direct and group chats with your team, and the AI Assistant. |
| **Schedule** | Clock in and out, take breaks, see your upcoming shifts, and open **Open shifts**, **Shift offers**, **Time off**, **Availability**, **My Hours** and **Team schedule**. |

The **Schedule** tab only appears if your company's plan includes scheduling. A red number on **Chat** counts unread messages.

## The top of the screen

- **Your picture (top left)** opens **Profile** — on every tab.
- **The bell (top right)** opens your notifications; the red number is how many you haven't read. It's on every tab except Knowledge. See [Notifications](https://www.mays.app/help/mobile-apps/push-notifications).
- Each tab can have its own buttons, like the sort button on **History** or **+** to start a chat on **Chat**.

## Your profile

Tap your picture to open **Profile**:

![The Profile screen: the profile picture with a camera button, name and role, the Organization, email, phone, department and location, the Kiosk PIN with Show, and Notifications — Choose what you get pushed](https://mays-uploads.s3.us-east-2.amazonaws.com/site/help__mobile-app-tour__02-profile.0371d353fd.png)

- **Your picture** — tap the camera to change it.
- **Organization** — if you work for more than one business on Mays, switch between them here.
- Your email, phone number, department and location.
- **Kiosk PIN** — your 4-digit code for a shared tablet at your store (**Show** reveals it).
- **Notifications** — choose which notifications you get.
- **Calendar sync** — see your shifts in Apple or Google Calendar. See [Calendar sync](https://www.mays.app/help/scheduling/calendar-sync).
- **Learning** — your training modules and quizzes, if your company uses them. See [Taking training in the app](https://www.mays.app/help/knowledge-training/take-quizzes-on-mobile).
- **Diagnostics** (iPhone only) — details to copy for the Mays support team.
- **Sign Out** and **Delete Account**.

See [Your profile in the app](https://www.mays.app/help/mobile-apps/mobile-profile-and-account).

## Extras for managers and admins

- **Tasks:** a date bar to look back at earlier days, location chips if you run more than one, and a **+** button to create a task. If you can also add vendor invoices, **+** asks which: **New task** or **Add invoice**.
- **Inventory:** a box icon at the top (on the Tasks, History, Chat and Schedule tabs on iPhone, on the Tasks tab on Android) opens inventory counts, if your plan includes inventory. See [Counting inventory in the app](https://www.mays.app/help/inventory/count-inventory-on-mobile).
- **Schedule:** **Approvals** (with a count of requests waiting), the manager schedule and the **Logbook**. A red number on the **Schedule** tab counts pending approvals.
- **Profile:** **Team**, to add and manage your team, and **Convert to shared device**, to turn a store tablet into a kiosk (if your plan includes **Devices**).

## No connection

When your phone is offline, a red **No internet connection** bar appears at the top. You need a connection to complete tasks, send messages and clock in. See [Troubleshooting the Mays app](https://www.mays.app/help/mobile-apps/troubleshooting-the-apps).

## Shared kiosk tablets

A tablet turned into a shared device works a little differently. Staff sign in with their 4-digit **Kiosk PIN** and land on a **Clock** tab to clock in or out (or **Skip and use the app**). The tabs are **Tasks**, **Clock**, **History** and **Knowledge** — no Chat, no Schedule and no profile — and the bell is replaced by a sign-out button. The kiosk signs the person out after 30 seconds without a tap.

## Good to know

- **iPhone and Android** have the same tabs in the same order; Android calls the Knowledge tab **KB**.
- **iPad:** the iPhone app runs on iPad too and turns with the screen; on iPhone it stays upright.
- If a tab you expect isn't there (say **Schedule**), your company's plan doesn't include it — ask your admin.

## Related articles

- Mobile apps: [Installing the Mays apps](https://www.mays.app/help/mobile-apps/install-the-apps) — Get the Mays app on iPhone, iPad or Android — where to download it, which phones it runs on, what it asks permission for, and how to sign in the first time.
- Mobile apps: [Your profile in the app](https://www.mays.app/help/mobile-apps/mobile-profile-and-account) — Tap your picture in the Mays app to open Profile. Change your photo, switch organization, see your kiosk PIN, choose notifications, sign out or delete your account.
- Tasks & checklists: [Completing your tasks in the app](https://www.mays.app/help/tasks-checklists/complete-tasks-on-mobile) — Your checklist lives in the Tasks tab of the Mays app. Tick checkboxes with one tap, take photos, enter numbers, add a note — and fix and resend a task your manager sent back.
- Mobile apps: [Notifications](https://www.mays.app/help/mobile-apps/push-notifications) — Mays notifies you in the app about shifts, tasks, approvals and chat. See them all under the bell, choose which ones reach your phone, and fix notifications that don't arrive.
- Tasks & checklists: [The Activity feed](https://www.mays.app/help/tasks-checklists/activity-feed) — The History tab in the app is your team's Activity feed — every completed and rejected task, with photos. Like it, comment on it, share it to a chat, or tap someone to see their profile.
- Knowledge & training: [Your knowledge base](https://www.mays.app/help/knowledge-training/knowledge-base-basics) — Keep your SOPs, recipes and policies in one place. Admins and managers build folders of articles and documents on the web; the whole team reads and searches them in the app.
- Getting started: [Signing in on web and mobile](https://www.mays.app/help/getting-started/signing-in) — On the web you sign in with email and password; in the iPhone and Android apps with your phone number and a texted code. Plus forgotten passwords, invitations and switching organizations.
- Mobile apps: [Troubleshooting the Mays app](https://www.mays.app/help/mobile-apps/troubleshooting-the-apps) — Fix common app problems yourself. No connection, missing notifications, the wrong account or organization, NFC tags that don't open Mays, and what to send support.
- Inventory: [Counting inventory in the app](https://www.mays.app/help/inventory/count-inventory-on-mobile) — Managers and admins can count stock in the Mays app, shelf by shelf or from one list, by tapping, typing, scanning barcodes or saying the count out loud.
- Knowledge & training: [Taking training in the app](https://www.mays.app/help/knowledge-training/take-quizzes-on-mobile) — Your training modules are under Profile → Learning in the Mays app. Answer one question at a time, see your score, and learn from the explanation under each answer.

## Still need help?

Send us a support request and a real person on the Mays team will get back to you.

[Contact support](https://www.mays.app/contact?topic=support) · [Call +1 (561) 286-3939](tel:+15612863939)

Canonical: https://www.mays.app/help/mobile-apps/mobile-app-tour
