# Taking training in the app

Your training modules are under Profile → Learning in the Mays app. Answer one question at a time, see your score, and learn from the explanation under each answer.

For: Admins, Managers, Employees · On: iOS, Android · [Help Center](https://www.mays.app/help) › [Knowledge & training](https://www.mays.app/help/knowledge-training) · Last updated October 10, 2026 · Mays Team

Your training modules are under **Profile → Learning** in the Mays app. Answer one question at a time, see your score, and learn from the explanation under each answer.

## Find your modules

1. Tap your picture in the top-left corner to open **Profile**.
2. Scroll down and tap **Learning** (*Modules, quizzes, points*).

![The bottom of Profile on iPhone with Calendar sync, Diagnostics, Team, Convert to shared device and the Learning row, Modules, quizzes, points, above Sign Out](https://mays-uploads.s3.us-east-2.amazonaws.com/site/help__take-quizzes-on-mobile__01-profile-learning.624d6f4a3e.png)

**Learning** only shows when your company uses training. Under **Assigned to you** you see every module you've been given, with how many questions it has (*3 Q*), its due date if it has one (*due Oct 9*) and, once you've taken it, your last score in green (passed) or red (not yet).

![Learning in the iPhone app: Assigned to you with Allergen awareness, 2 Q · due Oct 9 · 100%, and Food safety: handwashing, marked with a shield, 5 Q · due Oct 9 · 100%, both with a green tick, and the Branch leaderboard row below](https://mays-uploads.s3.us-east-2.amazonaws.com/site/help__take-quizzes-on-mobile__02-assigned-modules.6c8e46e13a.png)

A shield icon (iPhone) marks a module that gives you a certificate when you pass. See [Training certificates](https://www.mays.app/help/knowledge-training/training-certificates).

*No modules assigned yet.* means your manager hasn't given you any training, or it hasn't been published yet.

## Take the quiz

1. Tap a module.
2. Read the question and tap your answer. **Your first tap counts**: you can't change it, skip a question or go back. The next question comes up by itself.
3. After the last question, your result appears.

![A quiz on iPhone: Food safety: handwashing, Question 1 of 3, How long should you scrub your hands with soap?, with the answers 5 seconds, 10 seconds, 20 seconds and 1 minute](https://mays-uploads.s3.us-east-2.amazonaws.com/site/help__take-quizzes-on-mobile__03-question.8168ea1cd2.png)

Finish in one go if you can. To stop part-way, tap the back arrow on iPhone, or **✕** (or the back button) on Android. Nothing is saved: the quiz stays in your list and starts again from the first question next time.

## Your result

- **Nice work!** if you reached the passing score (80% unless your company set another), **Try again later** if you didn't.
- Your **score** and the **Passing score**.
- The **points** you earned and any **new badges**, if your company uses points. See [Points, badges and leaderboards](https://www.mays.app/help/knowledge-training/points-badges-and-leaderboards).
- **Download certificate**, if the module gives one and this is your first pass.
- **Review**: every question with your answer and the right one, and a short explanation of why. On a compliance module (the shield on iPhone) that you didn't pass, the result says *You'll see the right answers once you pass.* and a question you got wrong shows only your answer and *Right answer shown once you pass.*

![A failed compliance module on iPhone: Food safety: handwashing, Try again later, 33%, Passing score 80%, a box saying You'll see the right answers once you pass. and You can try again in 30 minutes., +10 pts earned, and the Review with Q1 answered 10 seconds, marked wrong with no right answer shown and Right answer shown once you pass., and Q2 answered False, marked right with its explanation](https://mays-uploads.s3.us-east-2.amazonaws.com/site/help__take-quizzes-on-mobile__04-result.649b6cb4be.png)

Tap **Done** to go back to your list.

## Good to know

- **Didn't pass?** Tap the module and take it again. On a compliance module you wait 30 minutes after a try you didn't pass, and you get 3 tries a day. The module shows *You can try again in 24 minutes.* or *3 of 3 attempts used today — ask your manager to reset.* Your company can change both limits. Other modules have no limit.
- **Passed** modules show a green tick and can't be taken again.
- **Due dates:** a module with a due date shows it next to the question count, for example *3 Q · due Oct 10*.
- **Pop quizzes:** during a shift you may get a *Pop quiz* notification for a module you haven't passed. Tapping it opens that module's quiz. Tap **Close** (iPhone) or **✕** (Android) to leave it for later. See [Snap quizzes](https://www.mays.app/help/knowledge-training/snap-quizzes).
- **You need a connection** to start and to finish a quiz.
- **The questions come from your company's own SOPs** in the knowledge base. To read up first, open the **Knowledge** tab (**KB** on Android). See [Your knowledge base](https://www.mays.app/help/knowledge-training/knowledge-base-basics).

## Related articles

- Knowledge & training: [Assigning training](https://www.mays.app/help/knowledge-training/assign-training) — Send a published training module to whole locations, roles, departments or single people, with an optional due date, then see who has taken it, their best score and every answer.
- Knowledge & training: [Snap quizzes](https://www.mays.app/help/knowledge-training/snap-quizzes) — A pop quiz is a push notification with one question from a module someone hasn't passed yet. Mays sends at most one a day, only to people on shift, inside the hours an admin sets.
- Knowledge & training: [Points, badges and leaderboards](https://www.mays.app/help/knowledge-training/points-badges-and-leaderboards) — Quizzes earn points, levels and badges. Locations compete on a weekly and monthly leaderboard, winners go on the wall of fame, and admins can note the prize they gave.
- Knowledge & training: [Training certificates](https://www.mays.app/help/knowledge-training/training-certificates) — When someone passes a compliance-critical module for the first time, Mays creates a PDF certificate with their name, score and date. Admins set the certificate's look under Learning → Settings.
- Mobile apps: [Your profile in the app](https://www.mays.app/help/mobile-apps/mobile-profile-and-account) — Tap your picture in the Mays app to open Profile. Change your photo, switch organization, see your kiosk PIN, choose notifications, sign out or delete your account.
- Knowledge & training: [Your knowledge base](https://www.mays.app/help/knowledge-training/knowledge-base-basics) — Keep your SOPs, recipes and policies in one place. Admins and managers build folders of articles and documents on the web; the whole team reads and searches them in the app.

## Still need help?

Send us a support request and a real person on the Mays team will get back to you.

[Contact support](https://www.mays.app/contact?topic=support) · [Call +1 (561) 286-3939](tel:+15612863939)

Canonical: https://www.mays.app/help/knowledge-training/take-quizzes-on-mobile