# Snap quizzes

A pop quiz is a push notification with one question from a module someone hasn't passed yet. Mays sends at most one a day, only to people on shift, inside the hours an admin sets.

For: Admins, Managers, Employees · On: Web, iOS, Android · [Help Center](https://www.mays.app/help) › [Knowledge & training](https://www.mays.app/help/knowledge-training) · Last updated October 10, 2026 · Mays Team

A pop quiz is a push notification with one question from a module someone hasn't passed yet. Mays sends at most one a day, only to people on shift, inside the hours an admin sets.

It's a nudge to finish assigned training during a quiet moment at work. There's nothing to create: once a module is assigned, pop quizzes go out on their own.

## Who gets one, and when

Mays checks once an hour, at 7 minutes past. A person gets a pop quiz when all of these are true:

- the time is inside the **Snap-quiz window** (see below);
- they're on a **published shift** right now, on the Mays schedule or in 7shifts;
- they have at least one assigned, published module they **haven't passed**;
- they haven't had a pop quiz yet **today**.

If your company doesn't schedule shifts in Mays or 7shifts, no pop quizzes are sent, because Mays can't tell who is working.

## Set the hours (admins)

1. Go to **Learning → Settings**.
2. Under **Snap-quiz window**, enter the **Start hour** and **End hour**, from 0 to 23. Pop quizzes go out from the start hour until just before the end hour.
3. Click **Save + refresh preview** (it saves the whole page).

![The Snap-quiz window settings on the web: Start hour 10 and End hour 21, with the note that push-notification quizzes only fire inside this window](https://mays-uploads.s3.us-east-2.amazonaws.com/site/help__snap-quizzes__01-snap-quiz-window.ca2415d3c3.png)

**Enter the hours in UTC, not your local time.** The page says the window is in your location's time, but it's checked against UTC (Coordinated Universal Time). Add the difference to your local hours:

| Your time zone | Summer (daylight time) | Winter |
| --- | --- | --- |
| Eastern | add 4 | add 5 |
| Central | add 5 | add 6 |
| Mountain | add 6 | add 7 |
| Arizona (no daylight saving) | add 7 | add 7 |
| Pacific | add 7 | add 8 |

For example, to send pop quizzes between 10 a.m. and 6 p.m. Eastern in summer, enter **14** and **22**. The start hour must be smaller than the end hour, so the window can't run past midnight UTC (8 p.m. Eastern, 5 p.m. Pacific in summer). The window starts at **10** and **21** (6 a.m. to 5 p.m. Eastern in summer), and it applies to all your locations.

## What staff see

The notification reads *Pop quiz:* and the module's title, with one of its questions underneath. It's also listed under the bell in the app.

![The Notifications list on iPhone with Pop quiz: Allergen awareness, A guest asks if the muffin has nuts. What do you do first?, just now, at the top](https://mays-uploads.s3.us-east-2.amazonaws.com/site/help__snap-quizzes__02-pop-quiz-notification.ca48a8f924.png)

Tapping it opens that module's **whole quiz**, not just the one question.

![The pop quiz opened on iPhone: a Close button at the top left, Allergen awareness, Question 1 of 2, A guest asks if the muffin has nuts. What do you do first?, with four answers](https://mays-uploads.s3.us-east-2.amazonaws.com/site/help__snap-quizzes__03-pop-quiz-opened.c2ef0ac7ba.png)

Not a good moment? Tap **Close** at the top left (iPhone) or **✕** (Android). Nothing is saved, and the module stays in **Profile → Learning** to take later. A finished pop quiz counts as a normal attempt: the score, points and certificate work the same as when you start the module from **Profile → Learning**. See [Taking training in the app](https://www.mays.app/help/knowledge-training/take-quizzes-on-mobile).

## Good to know

- **One a day, per person.** The day resets at midnight UTC (8 p.m. Eastern in summer).
- **Which module:** if someone has several unfinished modules, Mays picks one at random, and a random question from it.
- **Stops by itself** once the person has passed every module assigned to them.
- **Can't be turned off** in the app's notification settings, and admins can't exclude one person. Pop quizzes stop outside the window, off shift, and once training is done.
- **Needs Learning switched on** for your organization by the Mays team (it's part of the **Pro** plan). See [Creating training modules](https://www.mays.app/help/knowledge-training/create-learning-modules).

## Related articles

- Knowledge & training: [Assigning training](https://www.mays.app/help/knowledge-training/assign-training) — Send a published training module to whole locations, roles, departments or single people, with an optional due date, then see who has taken it, their best score and every answer.
- Knowledge & training: [Taking training in the app](https://www.mays.app/help/knowledge-training/take-quizzes-on-mobile) — Your training modules are under Profile → Learning in the Mays app. Answer one question at a time, see your score, and learn from the explanation under each answer.
- Knowledge & training: [Creating training modules](https://www.mays.app/help/knowledge-training/create-learning-modules) — Turn your knowledge base articles and documents into a short quiz. The AI drafts the questions from your own text, you review and edit them, then publish the module for your team.
- Mobile apps: [Notifications](https://www.mays.app/help/mobile-apps/push-notifications) — Mays notifies you in the app about shifts, tasks, approvals and chat. See them all under the bell, choose which ones reach your phone, and fix notifications that don't arrive.
- Scheduling: [Publishing the schedule and notifying staff](https://www.mays.app/help/scheduling/publish-the-schedule) — Your team only sees a week once you publish it. Check the warnings, choose who gets notified, publish — and republish, undo or clear a week when plans change.
- Integrations: [Connecting 7shifts](https://www.mays.app/help/integrations/connect-7shifts) — Connect 7shifts with a Company ID and access token to bring your team into Mays, keep reading the 7shifts schedule, or move your schedule, punches and time off into Mays scheduling.

## Still need help?

Send us a support request and a real person on the Mays team will get back to you.

[Contact support](https://www.mays.app/contact?topic=support) · [Call +1 (561) 286-3939](tel:+15612863939)

Canonical: https://www.mays.app/help/knowledge-training/snap-quizzes