# Connecting Clover

Connect each Clover store so Mays gets its sales, payments, tips and refunds, menu items and team. Admins and managers can connect; one Clover store per Mays location.

For: Admins, Managers · On: Web · [Help Center](https://www.mays.app/help) › [Integrations](https://www.mays.app/help/integrations) · Last updated November 3, 2026 · Mays Team

Connect each store's Clover account and Mays brings in its sales, payments, tips and refunds, its menu with the items that are sold out, and its team.

**Who:** admins, and managers for the locations they're assigned to. Clover is part of **Integrations**, which is in the Basic and Pro plans.

**What you need:** a Clover store, and either admin access in Mays or manager access to the location you're connecting. Have the login of someone who can approve apps on that Clover store, usually the account owner. Each Clover store connects to **one** Mays location, and each Mays location to one Clover store.

**Coming soon:** until Clover has approved the Mays app, the Clover card on **Integrations** reads **Coming soon** and can't be connected yet. Managers see **Coming soon** next to their locations too.

## Connect a store (admins)

![The Integrations page with the Clover card under Add Integration: POS sales, tips, menu items and team from each Clover store, with a Connect button](https://mays-uploads.s3.us-east-2.amazonaws.com/site/help__connect-clover__01-integrations-clover.1b2f9981e3.png)

1. Go to **Integrations** and find **Clover** under **Add Integration**.
2. Click **Connect**. Once one store is connected, the button reads **Connect another Clover store**.
3. In **Connect Clover**, pick the Mays **Location** this Clover store is for.
4. Click **Connect with Clover**.
5. Sign in to Clover and approve the connection.

![The Connect Clover window: Which Mays location is this Clover store? with North picked in the Location list and the Connect with Clover button](https://mays-uploads.s3.us-east-2.amazonaws.com/site/help__connect-clover__02-connect-clover.c1e2e8f522.png)

Clover sends you back to Mays and you'll see *Clover connected · (store name)*. There is no list of locations to choose from afterwards: a Clover account is exactly one store, so it goes to the Mays location you picked.

![Back in Mays after approving in Clover: Clover connected · Sample Café, with a Back to Integrations link](https://mays-uploads.s3.us-east-2.amazonaws.com/site/help__connect-clover__03-clover-connected.dd1f40ff87.png)

**Finish in one go, as the same person.** The Clover sign-in Mays opens only works for a short time, and only for the Mays user who clicked **Connect with Clover**. If it runs out, you'll see *This Clover connection link is invalid or has expired. Start again from Integrations.* Start again from **Integrations**. Don't refresh the page Clover sends you back to: the approval can be used only once.

## Connect your store (managers)

Managers see **Clover for my locations** on the **Integrations** page, with a row for each location they manage.

1. Click **Connect Clover** next to your location.
2. Sign in to Clover and approve the connection.

Once a location is connected, its row shows **Connected** with the Clover store's name. Only admins can disconnect it.

![Clover for my locations on a manager's Integrations page: East not connected with a Connect Clover button, and North Connected · Sample Café](https://mays-uploads.s3.us-east-2.amazonaws.com/site/help__connect-clover__04-clover-for-my-locations.49897164ae.png)

## Open Mays from the Clover dashboard

Once Mays is approved in Clover, a Clover owner can open Mays straight from their Clover dashboard. Mays asks you to sign in if you aren't, then shows **Connect this Clover store to which Mays location?**. Pick the location and click **Connect with Clover** to finish the connection. Managers only see the locations they manage. Admins who can manage locations also get **Add (your store) as a new location** at the top of the list, which creates a location from the Clover store instead of using an existing one. If the store is already connected to one of your locations, the list starts on that location instead and doesn't offer a new one.

New to Mays and found it in the Clover App Market? See [Signing up from Clover](https://www.mays.app/help/integrations/sign-up-from-clover).

![Opening Mays from the Clover dashboard: Connect this Clover store to which Mays location? with North picked and the Connect with Clover button](https://mays-uploads.s3.us-east-2.amazonaws.com/site/help__connect-clover__05-launch-from-clover.d8de4ed4e6.png)

## What comes into Mays

| What | How often |
| --- | --- |
| **Sales**: orders and the items on them | Every 15 minutes |
| **Payments**, with tips and refunds | Every 10 minutes |
| **Menu**: items, categories, modifiers and which are sold out | Every 30 minutes |
| **Your Clover team** | Once a day, at 4 AM |

Clover also tells Mays about new sales, payments and menu changes as they happen, so most changes show up without waiting for the next sync.

- **Only completed payments count.** Voided or failed payments never count toward dashboard sales, labor % or tips.
- **Sold-out items:** an item Clover marks as unavailable or hidden shows as sold out in Mays.
- **Sync now:** admins can click **Configure** on the Clover card and use **Sync Team**, **Sync Sales** or **Sync Menu** on the **Sync History** tab instead of waiting.
- **Managers can't sync by hand** or see the sync history. Syncing happens on its own.

![The Clover details window on the Sync History tab: the Sync Team, Sync Sales and Sync Menu buttons above recent Catalog, Employees, Orders and Payments syncs, each completed](https://mays-uploads.s3.us-east-2.amazonaws.com/site/help__connect-clover__06-sync-history.9294317729.png)

## The first 30 days, and older history

When the store is connected, Mays loads its **last 30 days** of sales in the background, so tips, labor % and forecasts have history from the first day.

To bring in older payments, an admin opens **Integrations**, clicks **Configure** on the Clover card, goes to the **Location Mapping** tab, picks a period in **Backfill payments** (the list goes up to **Last 90 days**) and clicks **Backfill**.

## Your team

Team members assigned to the connected Clover store are added to Mays automatically, as employees at that location. Someone who has left the Clover store is removed from that location at the next team sync (once a day, or sooner when Clover tells Mays about the change). They're deactivated in Mays only if nothing else ties them to your organization, such as another location or another POS. Managers and admins are never deactivated this way.

- **Clover PINs work on Mays kiosks.** Each sync copies a person's Clover PIN to their **Kiosk PIN** in Mays when it's 4 digits and no coworker at their location already uses it, so they sign in to a Mays kiosk with the same PIN they use on Clover. A PIN changed in Mays may be replaced at the next sync. See [Shared kiosk devices and PINs](https://www.mays.app/help/time-clock/kiosk-mode).
- **The Clover owner isn't added.**
- **Someone without an email can appear twice** if they work at two Clover stores, because Mays matches people by email. Deactivate the duplicate in **Team**. To prevent it, add their email in Clover and sync the team again.
- **Removing someone from one Clover store only removes them from that store.** They stay in Mays at any other location they work at.

## A task for every refund

Connecting Clover also turns on an automation called **Investigate Clover refund**. Whenever a refund goes through at a location, Mays creates a high-priority task, **Refund $12.50 issued — explain why** (with the refund's amount), for whoever is on shift there, with the amount and when it happened on the location's clock. You can change or switch off the automation under **Automation & AI**.

Older refunds don't create tasks: the ones in the first 30 days Mays loads when you connect, and the ones a **Backfill payments** brings in, are added to the history only.

## Needs reconnect

If Clover stops accepting Mays's access, for example because its sign-in ran out and couldn't be renewed, the card and the manager's row show a **Needs reconnect** badge. Syncing for that store pauses until you reconnect.

![The connected Clover card with a Needs reconnect badge: Clover stopped accepting Mays' sign-in. Reconnect to resume syncing, and a Reconnect link](https://mays-uploads.s3.us-east-2.amazonaws.com/site/help__connect-clover__07-needs-reconnect.8c25968aa0.png)

Click **Reconnect** (admins: on the card; managers: next to the location) and approve the connection again. Mays carries on from where it stopped, and nothing already in Mays is lost.

**Uninstalling Mays in Clover** disconnects that store in Mays. Its sales, payments, tips and refunds stay in Mays, and connecting the store again carries on from there.

If that location is billed through Clover, Mays shows **Mays was removed in Clover. Reinstall it to keep using Mays.** until you install Mays again from the Clover App Market. Its plan stays ended until then.

**Already pay Mays by card?** If a location is billed by card and you also choose Basic or Pro in Clover, you would pay twice. The Clover card on **Integrations** says **You pay Mays directly. Switch to the free Trial plan in Clover so you aren't charged twice.** Pick the free Trial in Clover.

## Good to know

- **One POS per location.** If a location already gets its sales from Square or Union POS, unmap it there first, or its sales are counted twice. Mays won't link Clover to it until you do. See [Integrations overview](https://www.mays.app/help/integrations/integrations-overview).
- **Moving a store.** Connecting a Clover store that is already connected to a different Mays location moves it to the new location. A Clover store is only ever attached to one Mays location, so the **Location Mapping** tab on the Clover card only shows its location: to move it, connect it again from the other location.
- **The dashboard:** the **Operations Dashboard** shows **Clover sales today** when Clover is the POS for your locations. See [Your dashboard](https://www.mays.app/help/getting-started/your-dashboard).
- **Inventory:** with Inventory in your plan, sales can take ingredients out of stock. See [POS mapping and automatic depletion](https://www.mays.app/help/inventory/pos-mapping-and-depletion).
- **Only admins can disconnect** a Clover store. Disconnecting stops syncing. The payments, tips, refunds and sales already in Mays stay, and connecting the same Clover store again carries on from there. See [Integrations overview](https://www.mays.app/help/integrations/integrations-overview).

![The Operations Dashboard with the Clover sales today card showing $34.36 from 5 payments](https://mays-uploads.s3.us-east-2.amazonaws.com/site/help__connect-clover__08-dashboard-clover-sales.549c65a7c9.png)

## Related articles

- Integrations: [Signing up from Clover](https://www.mays.app/help/integrations/sign-up-from-clover) — Found Mays in the Clover App Market? Open it from Clover, answer a few short questions and get a ready Mays account with your location, team, menu and sales already in. 30 days free. Only the store owner or a Clover admin can sign up.
- Integrations: [Integrations overview](https://www.mays.app/help/integrations/integrations-overview) — What Mays connects to — Square, Clover, Toast, 7shifts, Union POS, Google Business, Govee thermometers, YoLink sensors, Dropbox and Google Drive — who can connect them, and how to check, sync or disconnect a connection.
- Integrations: [Connecting Square](https://www.mays.app/help/integrations/connect-square) — Connect each store's Square account so Mays gets its sales, payments, tips and refunds, sold-out items and team. Admins and managers can connect; one Square location per Mays location.
- Integrations: [Connecting Union POS](https://www.mays.app/help/integrations/connect-union-pos) — Connect a store's Union POS with the API key and client ID from Union, and Mays brings in its sales every 10 minutes. One client ID covers one venue and one Mays location.
- Getting started: [Your first week with Mays](https://www.mays.app/help/getting-started/getting-started-checklist) — A step-by-step plan for your first week — locations, your team, your first checklist, Square, Clover or 7shifts, and the mobile apps — with where to find each in Mays.
- Team & roles: [Add and manage locations](https://www.mays.app/help/team-roles/add-and-edit-locations) — Add your stores to Mays, keep their address, phone, email and time zone up to date, and find each location's billing, phone receptionist and scheduling settings.
- Team & roles: [Roles and permissions](https://www.mays.app/help/team-roles/roles-and-permissions) — What the built-in Admin, Manager and Employee roles can do, how location access works, and how to build a custom role from individual permissions.
- Inventory: [POS mapping and automatic depletion](https://www.mays.app/help/inventory/pos-mapping-and-depletion) — Map each item you sell in Square, Clover, Toast or Union to a recipe, and every night Mays takes that recipe's ingredients out of stock for what you sold.

## Still need help?

Send us a support request and a real person on the Mays team will get back to you.

[Contact support](https://www.mays.app/contact?topic=support) · [Call +1 (561) 286-3939](tel:+15612863939)

Canonical: https://www.mays.app/help/integrations/connect-clover