# Finding your way around the web app

A tour of the Mays web app — the sidebar and what's in each section, the location switcher, locked modules, your profile, Mays AI and where to get help.

For: Admins, Managers · On: Web · [Help Center](https://www.mays.app/help) › [Getting started](https://www.mays.app/help/getting-started) · Last updated October 21, 2026 · Mays Team

Everything in the Mays web app hangs off the sidebar on the left. At its bottom are the location switcher, your profile and sign-out; the Mays AI button sits in the bottom-right corner of every page.

![The Operations Dashboard with the sidebar on the left: Dashboard, Scheduling, Insights, Inventory, Locations & Users, Tasks and the other sections, the location switcher and the signed-in user at the bottom. The page shows the Active Locations and Today's Tasks cards, today's checklists and the Live Activity feed](https://mays-uploads.s3.us-east-2.amazonaws.com/site/help__finding-your-way-around__01-dashboard-and-sidebar.921d6c910f.png)

## The sidebar

Sections with an arrow open into sub-pages; the section you're in opens by itself. Here's what each one holds, top to bottom:

| Section | What's there |
| --- | --- |
| **Dashboard** | The **Operations Dashboard**: today's checklists by location, date, department and status, a live activity feed and, if Square is connected, today's sales. |
| **Scheduling** | Schedule, Forecast, Approvals, Availability, Time Off, Time Clock, Logbook, Reports, Positions and Settings. |
| **Insights** | Prime Cost, Labor Cost, Vendor Spend, Alerts & Reports and Custom Reports. |
| **Inventory** | Grouped into **Setup** (items, recipes, menu lists, modifiers, vendors, shelves), **Daily** (counts, orders, receiving, invoices, prep, waste, transfers) and **Analysis** (stock, theoretical usage, POS mapping, reports, import). See [Inventory at a glance](https://www.mays.app/help/inventory/inventory-overview). |
| **Locations & Users** | **Locations**, **Roles**, **Departments** and **Users** — where you set up your stores and your team. |
| **Tasks** | **Tasks** (checklists as they're completed), **Templates** (the checklists themselves), **Types** (custom task forms) and **Data** (answers submitted on those forms). |
| **Knowledge Base**, **Learning** | Your SOPs and documents; training modules, the leaderboard and learning settings. |
| **Catering**, **Disputes**, **Agents**, **Automation & AI**, **Reviews**, **Thermometers**, **Signage**, **FTAR & Tip Pool** | One entry per module. |
| **Integrations** | Connect Square, 7shifts and your other services. |
| **Devices** | Shared kiosk tablets and phones. |
| **Settings** | **General**, **Organization**, **Billing** and **Email Templates** (admins), and **Connected AI apps** (managers and admins) — see [Connect Mays to ChatGPT, Claude or Grok](https://www.mays.app/help/ai-automation/connect-mays-to-chatgpt-or-claude). |
| **Help** | Open a support ticket with the Mays team (**Help & Support**). |

### Why you don't see everything

The sidebar only shows what you can use:

- **Your role.** Items your role has no permission for aren't shown at all. With the built-in roles, for example, managers don't see Insights, Learning, Automation & AI or Task Types, and under **Settings** they only see **Connected AI apps** — admins see everything. See [Roles and permissions](https://www.mays.app/help/team-roles/roles-and-permissions).
- **Your plan.** A module that isn't in your plan stays in the sidebar with a small **lock** next to its name. Opening it shows *"… isn't included in your plan"* with an **Upgrade plan** button that takes you to billing. During the 30-day free trial nothing is locked except the paid add-ons.
- **Your locations' packages.** Each location's package decides which features it has. You see a feature when any of your locations has it. Pick a location without it in the location switcher and the page shows *Not in this location's package*, with a button to switch to one of your locations that has it. See [Features per location](https://www.mays.app/help/account-billing/plans-and-free-trial#features-per-location).
- **Modules turned off for your organization** don't appear at all. If you open one from an old link you'll see *"… isn't available — … is turned off for your organization."* Write to Mays support if you think it should be on.
- **Digital signage** is a separate add-on: until a location subscribes, **Signage** shows a page to subscribe that location. See [Digital signage](https://www.mays.app/help/food-safety-devices/digital-signage-overview).

If you open a page by link that your role can't use, Mays shows **No access** with a **Back to dashboard** button — ask an admin to change your role under **Locations & Users → Roles**.

## The location switcher

Most pages work on one location at a time. The pill with a blue dot at the bottom of the sidebar shows which one.

1. Click the location name at the bottom of the sidebar.
2. Under **Switch location**, click the location you want. The check mark shows the current one.

![The Switch location menu open above the location pill at the bottom of the sidebar, listing the North and South locations with North checked](https://mays-uploads.s3.us-east-2.amazonaws.com/site/help__finding-your-way-around__02-location-switcher.fcc5c59cbf.png)

- **Admins** see every active location; **managers** see the locations they're assigned to.
- With only one location, the pill is just a label.
- Mays remembers your choice on this browser, separately for each organization you belong to.
- Scheduling, Inventory, Tasks and Templates, Signage and the FTAR & Tip Pool report follow the switcher. The **Dashboard** has its own location picker at the top of the page (it starts on **All Locations**), and Insights let you pick several locations at once.

If you work for more than one business on Mays, an organization switcher appears just above the location switcher — click it and choose under **Switch organization**.

## Your profile and signing out

At the very bottom of the sidebar:

- **My Profile** — your **Personal details** (name, email, phone), **Change password**, and your personal calendar links (see [Calendar sync](https://www.mays.app/help/scheduling/calendar-sync)).
- Your name and role, with the exit icon (**Logout**) to sign out.

## Mays AI

The round green button in the bottom-right corner opens **Mays AI**, the assistant for your operations. Ask it things like *"How many tasks were completed today?"* or *"Who's on shift right now?"*, or ask it to build a report. Earlier conversations are in the list at the top of the panel. Each answer uses AI credits. See [Asking Mays AI on the web](https://www.mays.app/help/ai-automation/mays-ai-on-the-web).

## On a small screen

When the browser window is narrow (a tablet in portrait, or a phone), the sidebar hides behind the **menu** button (three lines) at the top left. Tap it to open the sidebar; it closes when you pick a page.

On a large screen, the button next to the Mays logo (**Collapse menu**) shrinks the sidebar to icons. The location and organization switchers are hidden while it's collapsed — click **Expand menu** to get them back.

## Good to know

- There's no notification bell in the web app — notifications go to the phone app.
- Dark mode follows your computer's setting; there's no switch in Mays.
- There's no search box for the whole app; each list (users, locations, templates…) has its own search.

## Related articles

- Getting started: [Welcome to Mays](https://www.mays.app/help/getting-started/welcome-to-mays) — What Mays does, where to sign in on the web, iPhone and Android, who does what, and how plans and the free trial work — the two-minute tour for a new team.
- Getting started: [Your first week with Mays](https://www.mays.app/help/getting-started/getting-started-checklist) — A step-by-step plan for your first week — locations, your team, your first checklist, Square or 7shifts, and the mobile apps — with where to find each in Mays.
- Getting started: [Signing in on web and mobile](https://www.mays.app/help/getting-started/signing-in) — On the web you sign in with email and password; in the iPhone and Android apps with your phone number and a texted code. Plus forgotten passwords, invitations and switching organizations.
- Team & roles: [Roles and permissions](https://www.mays.app/help/team-roles/roles-and-permissions) — What the built-in Admin, Manager and Employee roles can do, how location access works, and how to build a custom role from individual permissions.
- Team & roles: [Add and manage locations](https://www.mays.app/help/team-roles/add-and-edit-locations) — Add your stores to Mays, keep their address, phone, email and time zone up to date, and find each location's billing, phone receptionist and scheduling settings.
- AI & automation: [Asking Mays AI on the web](https://www.mays.app/help/ai-automation/mays-ai-on-the-web) — Mays AI is the round button in the corner of every web page. Ask it about today's tasks, who's on shift, sales, temperatures or labor cost, or have it build a report you can save.
- Inventory: [Inventory at a glance](https://www.mays.app/help/inventory/inventory-overview) — Inventory tracks what you stock, what it costs and what you use, from items and vendors to counts, orders, invoices and waste. It's part of the Pro plan.
- Food safety & signage: [Digital signage](https://www.mays.app/help/food-safety-devices/digital-signage-overview) — Digital signage turns the TVs in your stores into menu boards. Upload images and videos, put them in playlists and choose when each one plays, on every screen at your locations.
- AI & automation: [Connect Mays to ChatGPT, Claude or Grok](https://www.mays.app/help/ai-automation/connect-mays-to-chatgpt-or-claude) — Connect Mays to ChatGPT, Claude or Grok and ask about your locations from there — schedules, timecards, attendance, approvals, checklists, temperatures, stock, sales by day or hour, orders and product mix, labor targets, a suggested schedule for next week, inventory items and what to order — and, if your admin allows it, let it make changes you confirm, like adding a shift, approving time off, adding inventory items, uploading vendor invoices and knowledge-base documents, writing knowledge-base articles or sending a purchase order — or set up a whole new store in one go. Exactly the access you have in Mays. Disconnect any time.

## Still need help?

Send us a support request and a real person on the Mays team will get back to you.

[Contact support](https://www.mays.app/contact?topic=support) · [Call +1 (561) 286-3939](tel:+15612863939)

Canonical: https://www.mays.app/help/getting-started/finding-your-way-around