# Digital signage

Digital signage turns the TVs in your stores into menu boards. Upload images and videos, put them in playlists and choose when each one plays, on every screen at your locations.

For: Admins, Managers · On: Web · [Help Center](https://www.mays.app/help) › [Food safety & signage](https://www.mays.app/help/food-safety-devices) · Last updated October 20, 2026 · Mays Team

Digital signage turns the TVs in your stores into menu boards. Upload images and videos, put them in playlists and choose when each one plays, on every screen at your locations.

**Who:** admins, and managers for the locations they're assigned to, on the web. **Add-on:** it's a paid add-on that each location subscribes to, charged per screen. It isn't part of the Basic or Pro plan, and the free trial doesn't include it.

## How it fits together

| Part | What it is |
| --- | --- |
| **Screens** | The TVs showing Mays. Each runs the Mays Player app or a web browser, and belongs to one location. See [Pair a TV with Mays Player](https://www.mays.app/help/food-safety-devices/pair-a-signage-screen). |
| **Media** | The images and videos you upload. |
| **Playlists** | Media in the order it plays, on a loop. See [Signage media and playlists](https://www.mays.app/help/food-safety-devices/signage-media-and-playlists). |
| **Schedules** | Which playlist plays when, on one screen, a whole location or a zone. See [Signage schedules and zones](https://www.mays.app/help/food-safety-devices/signage-schedules-and-zones). |
| **Zones** | Groups of locations that admins use to send one playlist to all of them. |

A screen plays, in this order: the schedule that's on right now; otherwise the playlist chosen for that screen; otherwise its location's default playlist. With none of these, it shows *No content scheduled*.

## Subscribe a location

1. Pick the location in the location switcher at the bottom of the sidebar.
2. Click **Signage** in the sidebar. Until a location subscribes, it has a lock and shows a **Subscribe to Digital Signage** button with the price per screen.
3. Click the button. Stripe, our payment provider, opens a secure checkout. Pay for the first screen.
   - If the card that pays for this location is already on file, Mays asks you to confirm the payment with that card instead. Choose **Use a different card** to enter another one.
4. You come back to Mays, which shows *Payment received* for a moment and then opens **Signage → Screens**.

![The Signage page before subscribing, with a lock next to Signage in the sidebar, the text Turn any TV into a menu board. Upload images and video, build playlists, and schedule what plays on every screen, Billing is per location; you are subscribing for North, and the Subscribe to Digital Signage — $20/screen/month button](https://mays-uploads.s3.us-east-2.amazonaws.com/site/help__digital-signage-overview__01-subscribe.788ef3dfa2.png)

**More locations:** once one location subscribes, **Signage** opens for your whole organization, but each location needs its own subscription before you can add a screen there. Pick the location in the switcher, go to **Signage → Screens** and click **Subscribe** on the **Signage subscription** card.

![Signage → Screens with South picked in the switcher: Signage subscription — South, No active subscription. Subscribe to pair screens at this location — $20/screen/month, the Subscribe button, and No screens paired yet](https://mays-uploads.s3.us-east-2.amazonaws.com/site/help__digital-signage-overview__02-location-not-subscribed.60e1215d97.png)

## What it costs

- **$20 per screen per month** at each location, as shown on the Screens page when this was written.
- The subscription starts with one screen, even before you pair a TV.
- Adding a screen adds one to the location's bill, and removing one takes it off. The difference for the rest of the month shows on your next invoice.
- **Removing the last screen** ends the location's subscription at the end of the month you've paid for.
- **Who pays.** With per-location billing, the location's own card pays, as always. If your organization has one bill for all locations, a new signage subscription is billed to the organization's card. A subscription you already have stays on the card it's on.
- **Manage billing** on the Screens page opens Stripe's billing page for the location: change the card, see invoices or cancel. When the subscription is on the organization's card, that page is the organization's billing, so only someone with **Edit organization settings** (admins by default) can open it.

## When a subscription stops

- **A failed payment** stops the location's screens straight away, although the Screens page says to update the card *to keep screens playing*. Update the card under **Manage billing** and they start again.
- **When a subscription ends**, the location's screens show *Subscription inactive — Digital Signage isn't active for this location. Renew the subscription from the Mays dashboard to resume playback.* Subscribe again from **Signage**, and the same screens start playing.

## Good to know

- **No templates.** Mays shows the images and videos you upload. Design your boards in a design app, then upload them.
- **No sound.** Videos play muted.
- **Nothing updates by itself.** Prices and items don't come from your POS. Change the image to change the board.
- **It's on the web only.** The phone apps don't have signage screens.
- **Managers** can do everything for their own locations, including subscribing them. Only admins can make media and playlists for all locations, and manage zones.

## Related articles

- Food safety & signage: [Pair a TV with Mays Player](https://www.mays.app/help/food-safety-devices/pair-a-signage-screen) — Put Mays on a TV: open the Mays Player app or a web browser on the TV, then enter the 6-character code it shows under Signage → Screens → Add screen.
- Food safety & signage: [Signage media and playlists](https://www.mays.app/help/food-safety-devices/signage-media-and-playlists) — Upload the images and videos your screens show, then put them into playlists: the order they play in and how long each image stays on the screen.
- Food safety & signage: [Signage schedules and zones](https://www.mays.app/help/food-safety-devices/signage-schedules-and-zones) — Schedules decide which playlist plays when, by time of day, day of the week and dates. Admins can also group locations into zones and send one playlist to all of them.
- Account & billing: [Plans, the free trial and locked modules](https://www.mays.app/help/account-billing/plans-and-free-trial) — Every organization starts with a 30-day free trial of all plan modules, then picks Basic or Pro (or your company's own package, if Mays set up custom pricing). What each plan includes, what the add-ons are, what a locked module means, and how each location's package decides its features.
- Getting started: [Finding your way around the web app](https://www.mays.app/help/getting-started/finding-your-way-around) — A tour of the Mays web app — the sidebar and what's in each section, the location switcher, locked modules, your profile, Mays AI and where to get help.
- Account & billing: [Billing per location, payment methods and invoices](https://www.mays.app/help/account-billing/per-location-billing) — Pay for Mays with one card for the whole organization, or let each location pay for itself. Where to update your card, find invoices and receipts, and what each location's billing emails mean.

## Still need help?

Send us a support request and a real person on the Mays team will get back to you.

[Contact support](https://www.mays.app/contact?topic=support) · [Call +1 (561) 286-3939](tel:+15612863939)

Canonical: https://www.mays.app/help/food-safety-devices/digital-signage-overview