# Asking Mays AI on the web

Mays AI is the round button in the corner of every web page. Ask it about today's tasks, who's on shift, sales, temperatures or labor cost, or have it build a report you can save.

For: Admins, Managers · On: Web · [Help Center](https://www.mays.app/help) › [AI & automation](https://www.mays.app/help/ai-automation) · Last updated October 5, 2026 · Mays Team

Mays AI is the round green button in the bottom-right corner of every web page. Ask it about today's tasks, who's on shift, sales, temperatures or labor cost, or have it build a report.

Admins and managers can use it; it's part of every plan. Each answer uses AI credits.

Use ChatGPT, Claude or Grok already? You can also ask about your locations from there — see [Connect Mays to ChatGPT, Claude or Grok](https://www.mays.app/help/ai-automation/connect-mays-to-chatgpt-or-claude).

## Ask a question

1. Click the round green button in the bottom-right corner. The **Mays AI** panel opens (*Your operations command center*).
2. Click one of the **Suggested questions**, or type your own in **Ask a question, or build a report...** and press **Enter**.
3. While it works, a line shows what it's doing, for example *Checking who is on shift right now…*.

![The Mays AI panel open over the dashboard: the welcome message, Suggested questions (How many tasks were completed today?, Who's on shift right now?, Are any fridges or freezers in alarm right now?, Show me labor cost % by location for last month., Top 10 wasted items this week, by cost.) and the Ask a question, or build a report box](https://mays-uploads.s3.us-east-2.amazonaws.com/site/help__mays-ai-on-the-web__01-mays-ai-panel.5473e4573e.png)

Click the button again (it turns into an **×**) to close the panel. It stays on every page, so you can keep asking while you work.

## What you can ask

- **Tasks:** how many were completed today, what's overdue, the details of one task, recent completions and rejections.
- **People:** who's on shift right now and until when, scheduled hours this week, finding someone on your team.
- **Sales:** today's or another day's sales per location, top and bottom sellers, unusual drops, and cancellations. Sales come from a connected POS such as Square.
- **Food safety:** current thermometer readings, fridges or freezers in alarm, and temperature history.
- **Costs and stock:** labor cost % and prime cost, items at or below par, invoices waiting for review, and answers from your custom forms (for people who can see **Tasks → Data**).
- **Mays itself:** how to do something in Mays, for example *How do I add a new employee?*

Who's on shift and scheduled hours need the **View Schedule** permission, and sales need **View Operations Dashboard**. Managers and admins have both unless a custom role takes them away.

It answers for the locations you work at (admins: all locations). It doesn't follow the location picked in the sidebar, so name the location in your question when it matters.

## Ask it to do something

Mays AI can also:

- **create a task**, for example *Add a task for South to deep clean the ice machine today*;
- **update someone's details**, such as their phone number or email;
- **build a report** (below).

It can't change the schedule.

## Build and save a report

1. Ask for a report, for example *Show me labor cost % by location for last month.*
2. The answer includes a table (the first rows of it) and a **Save this report** button.
3. Click **Save this report**, give it a **Name** and choose **Share with**: **Just me**, **Everyone in the org** or **Specific people**. Click **Save report**.

Saved reports are under **Insights → Custom Reports**. They're meant to run again there, but at the moment each one shows an error instead; see [Custom reports with AI](https://www.mays.app/help/reports-insights/custom-reports-with-ai). Save a report before you leave the page: the table in the chat isn't kept.

## Earlier conversations

- **+ New** starts a new chat.
- Click the chat's name at the top of the panel to see your earlier chats, and click one to open it. Hover over a chat and click the bin (**Delete chat**) to delete it; there's no confirmation.
- When you open the panel, it carries on from your most recent chat, even though the top says **New chat**.
- **Load earlier messages** at the top of a long chat shows older messages.

## AI credits

Each answer uses AI credits from one of the locations you work at (for an admin who isn't assigned to a location, the company's oldest location). It shows as **Dashboard Chat** under **Usage by Feature**. A short answer uses a few credits; long chats and reports use more.

When the credits run out, the panel says *Your organization is out of AI credits.* (or names the location) with an **Open billing** link. See [AI credits](https://www.mays.app/help/account-billing/ai-credits).

## Good to know

- **Mays AI doesn't read your knowledge base.** To ask about your SOPs, recipes or policies, use the AI Assistant in the app's **Chat** tab. See [AI answers from your knowledge base](https://www.mays.app/help/knowledge-training/ai-answers-from-your-knowledge-base).
- **Check the numbers that matter.** Mays AI reads your data, but it can still misread a question. For payroll and money, use the matching report.
- **Employees** don't use the web app, so they don't have Mays AI. They have the AI Assistant in the app. See [The AI Assistant in chat](https://www.mays.app/help/ai-automation/ai-assistant-in-chat).

## Related articles

- AI & automation: [The AI Assistant in chat](https://www.mays.app/help/ai-automation/ai-assistant-in-chat) — Start a chat with the AI Assistant from the app's Chat tab. It answers from your knowledge base, looks up your tasks (and, for managers, sales and who's on shift), and can read a photo you take.
- Knowledge & training: [AI answers from your knowledge base](https://www.mays.app/help/knowledge-training/ai-answers-from-your-knowledge-base) — The AI Assistant in the app's Chat tab answers your team's questions from your knowledge base. How articles and documents get ready for it, who sees which answers, and what it costs.
- Reports & insights: [Custom reports with AI](https://www.mays.app/help/reports-insights/custom-reports-with-ai) — Describe the report you want to Mays AI, save the answer under Insights → Custom Reports and share it with your team. Building a report uses AI credits.
- Getting started: [Finding your way around the web app](https://www.mays.app/help/getting-started/finding-your-way-around) — A tour of the Mays web app — the sidebar and what's in each section, the location switcher, locked modules, your profile, Mays AI and where to get help.
- Account & billing: [AI credits](https://www.mays.app/help/account-billing/ai-credits) — Mays's AI features use AI credits from each location's balance. What uses them, how many your plan adds every month, how to check a balance and how to buy more.
- Getting started: [The operations dashboard](https://www.mays.app/help/getting-started/your-dashboard) — The Operations Dashboard is the web app's home page — today's checklists at every location and how far along they are, what your team just completed, and today's Square sales.
- AI & automation: [Connect Mays to ChatGPT, Claude or Grok](https://www.mays.app/help/ai-automation/connect-mays-to-chatgpt-or-claude) — Connect Mays to ChatGPT, Claude or Grok and ask about your locations from there — schedules, timecards, attendance, approvals, checklists, temperatures, stock, sales by day or hour, orders and product mix, labor targets, a suggested schedule for next week, inventory items and what to order — and, if your admin allows it, let it make changes you confirm, like adding a shift, approving time off, adding inventory items, uploading vendor invoices and knowledge-base documents, writing knowledge-base articles or sending a purchase order — or set up a whole new store in one go. Exactly the access you have in Mays. Disconnect any time.

## Still need help?

Send us a support request and a real person on the Mays team will get back to you.

[Contact support](https://www.mays.app/contact?topic=support) · [Call +1 (561) 286-3939](tel:+15612863939)

Canonical: https://www.mays.app/help/ai-automation/mays-ai-on-the-web